Frequently Asked Questions
Everything you need to know about your Hack Athletics gear.
What is the typical shipping time for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
Do you offer a warranty on lifting belts and straps?
Yes, all Hack Athletics hardware and leather goods come with a 1-year warranty against manufacturing defects to ensure you can train with absolute confidence.
How do I determine the right size for my knee sleeves?
Please refer to our size guide located on the product page. You should measure the circumference of your knee joint at the center of the patella while your leg is straight.
What is your return policy for gym apparel?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and still have the original tags attached.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times are calculated at checkout based on your specific region.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make any modifications.